Try first. Pay Later.
Never buy before you try- ever again.
1. BROWSE
Choose items to try — and pay nothing upfront.2. TRYOUT
Try things on at home for free. You'll have a week to decide what to keep.3. KEEP
Only pay for what works, and send back the rest. (Shipping's on us.) Just fill out the form and we'll send you a shipping label to send back what you don't want.Ever order something online that doesn't fit quite right?
Questions? We got answers.
When do I pay for the products I kept?
Just keep the items past the one week trial and you card will automatically be charged! However, if after ST receives your send back package you will be charged or credited accordingly for the missing items to the payment method selected upon checkout..
Can I really try it out? Like wear it out to the bar?
Its a test drive alright, just in your own home - in front of a mirror. Try it on, just don’t wear it out.
We check all items sent back to us for signs of wear and will charge you for anything that’s not in new condition. Anything you send back has to be unworn, unwashed, undamaged, and have its original tags and packaging.
How do I send back things I don’t want to keep?
Your order comes with everything you need to send things back — a prepaid return shipping label, tape to seal up your box, and a spare shipping bag. No need for a printer, packing tape, or pre-scheduled pick-up. Easy.
You will not be billed for items sent back before the end of your trial period that are received in their original condition. All items sent back must be in their original condition — unwashed, unworn, with tags attached, in their original packaging (like a shoebox), etc.
Can I still return an item after I pay for it?
Yes. Unless an item has been purchased as Sale, you will have 30 days from the date of delivery to return it. At that point, the item will have already been paid for and is treated like a traditional return. See Returns additional details.
UGH- the money stuff (how we charge)
We only charge you for items you haven’t sent back to us within 7 days of your order being delivered. You’ll receive an email from us confirming the start date for your test order period based on that date of delivery. If any of your trial items have not been postmarked for return to us within 7 days of delivery, we will consider such items to have been purchased by you and you will be charged according to your chosen payment method. Please don’t hesitate to contact our Customer Service team with any questions.